Di Bruno Bros. believes in quality. Our long history of culinary pioneering speaks to the respect and seriousness we bring to dealing with our customers and ensuring that they receive the freshest and tastiest product possible. With that in mind, if for any reason you or your recipient are unsatisfied with your purchase, we will gladly replace the products, re-ship your order, or make other arrangements. Request for refunds or returns must be placed within 48 hours of the receipt of the order. We ask that that you please do not immediately discard any of the products, as we may request our shipper to pick up these products to be returned. If you believe that your order is received damaged please take a photo of the original packaging (including the box the order was shipped in) so we may follow up with our shipper if needed.